PRIVACY POLICY

1. Who We Are

Sehyog respects your privacy and is committed to handling personal information responsibly and transparently.

For the purposes of UK data protection law, the controller responsible for the personal information described in this Privacy Policy is:

Invoked Limited
Company number: 14818050
Privacy contact: support@sehyog.world

2. Information We Collect

The personal information we collect depends on how you use Sehyog, for example whether you register as a user, temple representative or service provider.

We may collect the following categories of information:

Contact and account information
Such as your name, telephone number, email address and information used to register or verify your account.
Temple and service provider information
Information you provide about a temple, organisation, business or the services you offer, including relevant contact, location and profile information.
Content you provide
Information, photographs, images, posts, messages or other content you choose to submit to Sehyog.
Information from public sources
We may obtain information from publicly available sources, such as the Charity Commission for England and Wales, where relevant to temple listings.
Technical and usage information
Information relating to how you access and use Sehyog, such as IP address, device and browser information, security information and Platform activity.
We may collect other information where reasonably necessary to provide, secure or improve Sehyog. Where appropriate, we will explain the purpose of collecting that information at the point it is requested.

3. Why We Use Personal Information

We may process personal information to:

create and manage registrations;
verify telephone numbers and accounts;
create and maintain temple and service provider listings;
enable people to find and connect with temples and service providers;
communicate with you about your registration, listing or participation in Sehyog;
respond to enquiries and provide support;
maintain the security and integrity of Sehyog;
investigate misuse or fraudulent activity;
improve the Platform; and
comply with legal obligations.

4. Our Lawful Bases

Depending on the circumstances, we process personal information because:

Contract – processing is necessary to provide functionality requested by a registered user or to take steps at their request before entering into a contractual relationship.
Legitimate interests – where necessary for legitimate purposes such as operating, securing and improving Sehyog, managing registrations and preventing misuse, provided those interests are not overridden by individuals’ rights.
Legal obligation – where processing is necessary to comply with applicable law.
Consent – where consent is the appropriate lawful basis, for example for certain optional marketing communications or technologies.

5. Public Profile Information

Certain information submitted by temples and service providers is intended to appear publicly on Sehyog.

6. Who We Share Information With

We may share personal information with service providers that help us operate Sehyog, such as:

cloud hosting and database providers;
authentication and communications providers;
technology development and support providers;
analytics and security providers; and
professional advisers where necessary.

These organisations may process information only as permitted under our arrangements with them and applicable data protection law.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

7. International Data Transfers

Sehyog’s primary systems and personal information are hosted on servers located in the United Kingdom.

Some of the service providers we use to operate and support Sehyog may be located outside the United Kingdom, including in India and other countries. This means that authorised personnel may access personal information from outside the UK where necessary to provide development, technical support or related services.

Where personal information is transferred outside the UK, we take appropriate steps to protect it in accordance with UK data protection law, including using appropriate contractual and security safeguards where required.

You can contact us at support@sehyog.world if you would like more information about how we protect personal information transferred outside the UK.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, security and regulatory requirements.

For example, registration information may be retained while an account or listing remains active and for an appropriate period afterwards where necessary.

Where a pre-registration does not progress to an active account or listing, we will periodically review whether the information remains necessary and delete or anonymise it where appropriate.

9. Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

10. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including:

access to your personal information;
correction of inaccurate information;
deletion of information;
restriction of processing;
objection to certain processing;
data portability in applicable circumstances; and
withdrawal of consent where processing is based on consent.

To exercise your rights, contact: support@sehyog.world

11. Marketing Communications

We may send service communications necessary to manage your registration or use of Sehyog.

Marketing communications will be handled separately and in accordance with applicable data protection and electronic marketing requirements.

Where consent is required, you can withdraw that consent at any time.

12. Cookies

Where Sehyog uses cookies or similar technologies, information about those technologies and the choices available to users will be provided through our Cookie Policy and, where required, cookie consent controls.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be available through the Platform, together with its last-updated date.

Where appropriate, we will notify registered users about material changes.

14. Contact Us

For questions about this Privacy Policy or how Sehyog handles personal information: